Returns and Refunds
Returns & Refunds
While we do our best to ensure that you have an amazing experience at Loobed, ALL SALES ARE FINAL. There are no refunds, exchanges, or returns unless the order has arrived defected or incorrect. We are 100% committed to ensuring your satisfaction with your order.
If you do no choose shipping with insurance nor route insurance we are not liable for any lost packages. We try our hardest to work with USPS but if they do not claim responsibility for the package then there is nothing that can be done.
If you provide the wrong address and the package is returned back to the business address, you are responsible for paying the label to get the package to the correct destination. If you do not pay the label, you will be returned 94% minus the cost of shipping.
Loobed Studios is not responsible for any lost, stolen or damaged items caused by the carrier. Strongly suggest ordering with route protection services at a small cost that will insure any packages that happen to be lost, damaged or stolen. If you need to file a claim, you can here.